Authority is Earned, Not Bestowed

Reading Time: 6 minutes “You just need to trust me. I’m your boss!” Um….ok. I was a brand new team member with a boss who had never led anyone before. I don’t remember exactly what precipitated the statement above. Perhaps I had exasperated him. Nevertheless, claiming his authority over me simply because of his position was definitely the wrong […]

3 Ways to Encourage Your Team to Take Risks

Reading Time: 6 minutes “You miss 100% of the shots you don’t take.” – Wayne Gretzky, NHL Hall of Famer There are plenty of reasons to play it safe. Families of origin where failure was punished. Toxic perfectionistic bosses. Fear of letting others down. And on we go. No one wants to fail, but most of us agree (at […]

Managing Change in the Workplace – How To and How Not To!

Cover image for the 8 do's and don'ts for your next one-on-one meeting blog post

Reading Time: 5 minutes 42 years is a long time to not experience much change in the workplace. The organization I was leading had been using the same basic recipe for success since the 60’s. It had been phenomenally fruitful, and the trajectory of the organization always seemed to be going in the right direction. Until… The world changed. […]

How to Cultivate Transparency in a Zoom World

Cover image for how to get more out of one-on-one meetings with your manager blog post

Reading Time: 3 minutes Now that most of us have experienced some version of remote work I’ve started to evaluate how I develop and maintain transparent relationships with my team. Video conferencing has become the centerpiece of communication for many of us. I mean, last week I had a few days where I had 10 or more Zoom meetings. […]

Manager Training: How to Help Your Managers Manage Their Remote Team

Reading Time: 6 minutes When the pandemic hit,  people started to wonder: How can I help my managers lead their teams remotely? How do I help them engage with their work — and more importantly, with their teams? Our Co-founder, Chris Zaugg, partnered with 360Learning’s Head of Learning, Jonah Goldstein, to answer these questions and more on the Post-Pandemic […]

People Operations vs. Human Resources: What’s the Difference (and Why Does It Matter?)

Reading Time: 8 minutes What’s the difference between people operations and human resources? People and humans are the same things, right? Not quite; at least not in the workplace. What started as a difference in branding has become a distinction in what takes precedence. People operations approaches decisions by thinking about team members, then building processes around them. Human […]

Work-Life Integration is a Dangerously Toxic Idea

Reading Time: 6 minutes When was the last time you felt like you really clocked out? When was the last time you took a vacation without being distracted by the buzz of email notifications? If you’re not quite sure of the answers, then you may be suffering from work-life integration. Over the past few years, “work-life integration” has become […]

How to Start Working on Professional Growth with Your Team

Reading Time: 8 minutes “I know professional development is important, but I just don’t know where to start.” I hear this worry from managers all the time. They feel anxious and guilty about not giving more attention to their teams’ professional growth, but they don’t know what they’re supposed to do or how they can make time to do […]

Set Your Team Up for Success: How to Create and Track S.M.A.R.T Goals

Reading Time: 6 minutes At the beginning of each quarter many of us spend some time setting (what we think) are important goals. We dream about what it would be like to achieve them, and for a little while — maybe about a week — we feel re-energized and have hope that success is just around the corner.  Then […]

Mid-Year Reviews: 10 Lessons From 25 Years Of Management

Reading Time: 7 minutes Mid-year review season is here! It’s that magical moment every summer when managers look at their teams and ask, “What the heck have these people been doing for the past six months?” I’ve been a manager for over 25 years, and for most of that time, I’ve hated giving mid-year reviews. They are labor-intensive for […]