How to Be A Good Manager, According to 7 Team Leads

Reading Time: 9 minutes Asking “how to be a good manager” is a lot like asking “how to be a good person” in that there isn’t a single right answer that applies to everybody. That’s truer now than ever before, when our rapidly evolving world and work culture are changing the very definition of what it means to be […]

Best Management Articles for New Managers, According to Managers

Reading Time: 7 minutes We’ve gathered a list of the best management articles for new managers, as recommended by managers with years of experience supporting a variety of teams. The articles we’ve included provide key takeaways and action items so new managers can feel confident in their roles and quickly build rapport with their teams. Consider this list your […]

How to Manage People Who Don’t Like You

Reading Time: 5 minutes Managers are responsible for managing people, which means it’s important that you form a relationship with your team members. But as with all relationships, sometimes you fall in love, and sometimes you simply can’t stand each other. According to a 2019 study conducted by DDI, 57% of employees leave because of their manager — and […]

Conflict Management Skills Managers Can Learn From Hostage Negotiators

Reading Time: 9 minutes Almost no one likes dealing with conflict at work (unless you’re a professional wrestler or a trial lawyer). But for managers, conflict resolution is part of the job description. Despite this, few managers feel confident in their conflict management skills. (In our 2020 survey of managers, only 6.3% said they felt “very prepared” to deal […]

6 Buddy Program Do’s and Don’ts

Reading Time: 6 minutes Buddy programs have become a staple of many companies’ onboarding experiences because they eliminate that “new kid at school” feeling by helping new hires connect with and feel supported by their fellow team members as they adjust to their new roles. When Microsoft piloted their 600-member buddy program they discovered that 56% of new team […]

How to Manage Managers and Bring Out Their Best Skills

Reading Time: 5 minutes When it comes to knowing how to manage managers, you need to recognize that middle managers play a special role in your company. One of the challenges middle managers face is that they have to be both followers and leaders: One second they’re directing their team, and the next they’re reporting to upper management. Harvard […]

How Managers Can Promote Self-Management Skills For Their Team

Reading Time: 5 minutes It may seem strange for a manager to encourage their team to develop self-management skills, but it’s actually a win-win situation. When your team members have strong self-management skills, they feel empowered to own their decisions and take charge of their personal career development. For managers, this means being able to put more energy into […]

What Are Skip-Level Meetings, and How Do you Make Them Worthwhile?

Reading Time: 6 minutes The traditional office structure gives senior managers an air of mystique: They’re busy running different aspects of the business, so they meet with other senior managers to get high-level updates from each department. Those other senior managers get their information from the managers under them, and those managers funnel their direct teams’ opinions. But what […]

How to Make Leadership Coaching a Management Practice (And Why You Should)

Reading Time: 5 minutes Leadership coaching is traditionally geared toward managers because they lead teams. The problem with reserving leadership coaching only for people who are already in higher-level positions is that aspiring leaders don’t get the coaching they need to move into management. In the US, 98% of managers are disappointed in the training they receive, and many […]

Assume Positive Intent for a More Effective Team

Reading Time: 6 minutes To assume positive intent means to choose to believe the best of people and trust that they have good intentions. This isn’t just a vague “good vibes only” mantra that shies away from actual challenges. It’s a psychologically-backed tactic — the simple act of assuming positive intent leads to happier and more effective teams. We’ve […]