Chick-fil-A VP and author Mark Miller on getting out of the quicksand

Do you experience the feeling of swimming in quicksand as you deal with a million issues while leading your team? In this episode Chris and Chick-fil-A’s Vice President of High Performance Leadership walk through 4 key choices leaders can make that will be game changers for you and your team.
Do more than read the words in your 1-1. Look for the meaning.
All too often managers and team members want to “get through” their 1:1s, and they simply read what’s been written by the team member. Chris shares how what’s REALLY important is trying to understand the meaning behind the words, and then applying insight and asking great questions when you meet together.
How your 1:1s can rebuild the trust you lost
Trust is crucial to building a great team, but it’s much harder to rebuild trust once it’s been lost. In this episode, Chris shares some of his own difficult experiences, and points out some ideas managers can use to get their team back to enjoying a healthy environment.
In defense of meaningful performance reviews. (Hint: It takes some work.)
All too often performance reviews are done because it’s corporate policy, not because they are helpful. Michael and Chris discuss why a meaningful performance review are can be a powerful tool for both managers and team members, and how we can think creatively to turn a review on its head.
Remote work and the perception of productivity
Do you know if you’re being productive? And why do many of us feel less productive when working remotely? In this episode, Michael and Chris talk with Uptick Solutions Engineer Joel Slotman about how 1:1s helped sort it all out.
How to save your 1:1s from being status updates
When 1:1s devolve into a meeting of status updates easily handled in an email, it’s time for a change. In this shorter episode, Michael and Chris talk about how to save your 1:1s from the update rut.

Meet the Hosts

Picture of Chris Zaugg

Chris Zaugg

Founder and President at Uptick

Picture of Michael Probert

Michael Probert

Founder and Growth at Uptick